Bosnia Instant Booking
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 Value for Money  1.0
 Rooms  1.0
 Cleanliness  1.0
 Location  1.0
 Security & Safety  1.0
 Service & Staff  1.0
 Food / Dining  1.0
 Total  1.0


User Rating:  1.0
Reviewer:   Riccardo M. of venezia, Italy
Reviewed:   August 19, 2013  (see hotel reviews from
Traveled:   July 2013     Type:   Active/Adventure
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 Value for Money
 Security & Safety
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 Food / Dining
Comments  (English):
I reserved with IWB but the owners are in vacation and i knew this after the reservation and the deposit payment (20 euros).
Although the problem solution can be very easy (reservation in another house with the money return) NO ONE GIVE ME BACK THE MONEY so i have to reserve in another house and pay the new amount and IWB take me deposit but did not be my fault.
For this reason i NOT reccomend to reserve with this site, because they can be easily solve the problem and give me back the money but they DID NOT DO THIS!
They told me that was a problem of Villa Globus, but is easy to understand that can not give me the money. The only one is IWB that can give me back the deposit but thay did not do this. IWB is NOT A SERIOUS site to reserve apartments.

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